Shipping Policy

 

UK DELIVERIES

Domestic UK shipments are made using UPS.

Our aim is to prepare your order and despatch on the same or next working day [Monday to Friday excl. bank holidays]. This may not always be possible depending on the volume of orders on our system, so if your order has not been despatched within 3 working days, please contact us directly.

We will use all reasonable endeavours to ensure these times are met, but cannot be held responsible for despatched parcels delayed by third parties, for example due to poor weather conditions.

INTERNATIONAL DELIVERIES

International orders are shipped with Fedex International Priority or UPS to ensure that your order is received quickly. We ship to most countries, however at this time we are unable to ship to Brazil and Russia.

Our aim is to prepare your order and despatch on the same or next working day [Monday to Friday excl. bank holidays]. This may not always be possible depending on the volume of orders on our system, so if your order has not been despatched within 3 working days, please contact us directly.

You will receive a tracking email to show the progress of the order.

When ordering goods from our site for delivery overseas you may be subject to additional import duties and taxes, which are levied once the order reaches the specified destination. Any additional charges for customs clearance must be borne by you.  We have no control over these charges and cannot predict what they may be. Contact your local customs office for further information.